Accessibility statement

This statement was last updated on 14-02-2025.

We at Serenity By MSH are working to make our site www.serenitybymsh.com accessible to people with disabilities.

What is Web Accessibility?

Web accessibility refers to the practice of designing and developing websites so that people with disabilities can use them. This involves creating websites that are usable by individuals with a range of disabilities, including those related to vision, hearing, mobility, and cognitive abilities. Web accessibility ensures that all users, regardless of their abilities or disabilities, can access, navigate, and interact with online content effectively.

Key components of web accessibility include:

Text alternatives for non-text content, such as images and videos.
Keyboard navigation so that users can interact with the website without a mouse.
Readable and understandable content, using clear language and structure.
Compatibility with assistive technologies, such as screen readers and voice recognition software.
Color contrast to help users with vision impairments.
Adaptability so content can be viewed on different devices, including mobile phones and tablets.

Web Accessibility in India

In India, web accessibility is increasingly recognized as an essential component of inclusive digital experiences. The government has taken steps to improve accessibility, such as:

The Rights of Persons with Disabilities Act, 2016: This legislation mandates accessibility in various public services, including digital platforms. The act emphasizes the need for accessible communication, which includes websites.
Standardization Guidelines: The Indian government’s Ministry of Electronics and Information Technology (MeitY) has issued the Guidelines for Indian Government Websites (GIGW), which incorporates principles of web accessibility. These guidelines align with the WCAG (Web Content Accessibility Guidelines) to ensure websites are accessible to people with disabilities.
National Policy on Universal Electronic Accessibility: This policy promotes the adoption of accessibility standards across electronic and web-based platforms, encouraging public and private sectors to make digital services accessible to all citizens, including those with disabilities.

Legal Implications for Accessibility in India

Failure to comply with these standards, particularly for government websites, can result in legal consequences, as these guidelines are designed to enforce inclusive access to digital content for all individuals. Businesses, organizations, and websites that do not meet accessibility requirements could face reputational damage, legal challenges, and potential exclusions from government contracts or initiatives.

In summary, web accessibility in India is both a legal and ethical responsibility, ensuring that digital content and services are available to people of all abilities. Adhering to these standards helps improve user experience, promotes inclusivity, and aligns with Indian laws and global web accessibility norms.

Accessibility adjustments on this site

In compliance with Indian laws and accessibility standards, we have adapted this website in accordance with the WCAG 2.0 guidelines and have made it accessible to the AA level. The content of this site has been optimized to work seamlessly with assistive technologies, such as screen readers and keyboard navigation. As part of our ongoing efforts, we continuously strive to improve the accessibility of our website for all users, ensuring an inclusive experience for people with diverse abilities. As part of this effort, we have also :

Utilized accessibility tools to identify and resolve potential accessibility issues
Set the language of the site for improved clarity
Organized the content order of the site’s pages for better navigation
Defined clear heading structures on all pages for ease of use
Added alternative text to images for screen reader compatibility
Implemented color combinations that meet required color contrast standards
Minimized the use of motion to reduce potential distractions
Ensured all videos, audio, and files on the site are accessible to all users

Declaration of partial compliance with the standard due to third-party content

The accessibility of some pages on this website depends on content that is provided by third parties, and not directly controlled or owned by Serenity By MSH. As a result, we declare partial compliance with the WCAG 2.0 guidelines for our these website pages.

We are committed to improving the accessibility of all content, and we are actively working to resolve any accessibility issues associated with third-party content. We appreciate your understanding as we continue to enhance the overall user experience for all visitors, in compliance with the Rights of Persons with Disabilities Act, 2016 and other relevant Indian accessibility standards.

If you encounter any difficulties accessing content on these pages, please contact us, and we will work to find a suitable solution.

Accessibility arrangements in the organization

At Serenity By MSH, we are committed to ensuring that our website and digital content are accessible to all users, including those with disabilities, in compliance with the Rights of Persons with Disabilities Act, 2016 and the Guidelines for Indian Government Websites (GIGW) issued by the Ministry of Electronics and Information Technology (MeitY).

We have implemented the following accessibility arrangements to meet the requirements set forth by Indian accessibility standards:

Compliance with WCAG: Our website follows the Web Content Accessibility Guidelines (WCAG 2.0) at the AA level, ensuring that content is accessible to individuals with diverse disabilities, including visual, hearing, and mobility impairments.
Assistive Technologies: The website is designed to work seamlessly with assistive technologies, such as screen readers and keyboard navigation, to ensure ease of access for all users.
Accessible Content: We ensure that all images, videos, and other multimedia elements have alternative text descriptions. This allows users with visual impairments to access relevant information.
Continuous Monitoring and Improvement: We regularly assess the accessibility of our website and implement any necessary improvements. This includes addressing potential issues related to third-party content and services.
Staff Training: Our team is trained to understand the importance of web accessibility, and we continuously update our knowledge on best practices to improve the digital experience for all users.
Feedback Mechanism: We encourage users to provide feedback if they face any accessibility challenges. This helps us take prompt action to address any concerns and improve the user experience.
Compliance with Indian Standards: In addition to WCAG guidelines, our accessibility practices align with Indian government standards to ensure full compliance with the National Policy on Universal Electronic Accessibility.

We are dedicated to fostering an inclusive digital environment and will continue to make efforts to improve accessibility across all aspects of our online presence. If you encounter any accessibility barriers, please contact us, and we will work towards a solution in line with applicable accessibility laws and standards.

Requests, issues, and suggestions